Dear Tahoe Domains Customer,

We would like to inform you that all domain names that were managed by Registrar Tahoe Domains, Inc., will be managed and supported by Registrar Answerable.com Pvt. Ltd., effective 26th August, 2009.

We will make a seamless transition to Answerable.com, ensuring that you will continue to have access to your domain(s) with the same Username (Email address) that was in use with Tahoe Domains Inc..

The following links should assist you in knowing more about Registrar
Answerable.com:

* About Answerable.com:
http://www.answerable.com/content.php?action=mypages&page=about-us.html
* 24X7 Support Contact:
http://www.answerable.com/content.php?action=mypages&page=support-center.html


Regards,
Tahoe Domains



Suspending/Unsuspending a Web Hosting Order

Order Suspension is a useful feature available to Resellers of Tahoe Domains, Inc.. In this status, the Order remains in the database but is Inactive. The functionality associated with it cannot be used, and no one can make any modifications to the service unless it is Unsuspended.

Follow the steps below to Suspend / Unsuspend a Web Hosting Order:

  1. Login to your Control Panel. 1

  2. Search for the domain name for which you have purchased the Web Hosting Order and proceed to the Order Details view. 2

  3. Click the Suspend/Unsuspend link in the lower toolbar.

  4. Here,

    1. If you wish to Suspend the Service, you need to select the check-box and enter the reason for Suspension.

    2. For Unsuspending, simply unselect the check-box.

  5. Click Update.

Note

In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, Suspension/Unsuspension process might take upto 20 minutes for completion.

  1. 1. Login instructions
  2. 2. Instructions for Searching and Managing Orders